ABOUT CARE-CENTRICITY

Because All Great Things Start with Compassion.

Care-Centricity is a consultancy offering trauma-informed services and training worldwide. If what you do involves people, Care-Centricity can help you make it (more) trauma-informed.

I started Care-Centricity with one goal in mind: to help people (re)create products, services, and processes that center humanity for a better world. I’m not just focused on compassion—it’s the core principle driving my approach. I’d love to help you start your trauma-informed path. Contact me to see how to innovate, change the world, and improve lives through harm-reduction, care-centric methods.

If you are specifically interested in trauma-informed technology, I do this work with collaborator Melissa Eggleston. Please see our trauma-informed technology website for more details.

ABOUT ME

My unique experience and my internal drive to help allow me to support others and, as the extraordinary Ruth Bader Ginsberg said, “leave tracks.”

I’m Carol F. Scott, PhD, MSW, but you can call me Carol. I am a trauma and human factor expert with almost 20 years of experience studying trauma and conducting trauma-informed, human-centered research. I aim to empower others to create lasting positive change through trauma-informed methodologies.

Some of my specialties include:

  • trauma

  • trauma-informed care

  • trauma-informed research

  • human factors, prioritizing youth mental and behavioral health

  • teaching others about various health and human topics

I started Care-Centricity to focus on helping organizations trying to improve the world, including government, education, and healthcare. I work with non-profits, governments, universities, small businesses, and beyond. I partner frequently with education, financial, and healthcare professionals. I can work alone or bring in trustworthy collaborators as needed on projects.

I hold a PhD in Social Welfare, a Master of Social Work (MSW), a Bachelor of Arts in Experimental Psychology, and an Associate degree in Police Foundations. I also have four years of postdoctoral training in human-computer interaction, social computing, and health informatics. I’ve spoken at dozens of clinical and industry conferences worldwide and won awards for my groundbreaking research. You can learn more about my experience on my LinkedIn and personal website.

VALUES

  • Grace

    Give grace. People may be struggling in ways we can’t see or understand.

  • Grow

    There’s always room to grow. Know yourself, own your mistakes, and critically reflect.

  • Honesty

    Be truthful and transparent to foster trustworthiness, safety, and choice.

  • Kindness

    Kindness is transformative. One kind act can change the world.

  • Welcoming

    Everyone’s invited. The more, the merrier. It takes a village to improve lives.

TESTIMONIALS

  • "Dr. Scott's expertise and practical understanding of the critical intersection of technology and trauma work would benefit any organisation working in this space."

    — Venessa Paech, Director & Founder of Australian Community Managers

  • "Dr. Scott has been an amazing consultant, mentor, and role model. It is clear that she is passionate about helping others!"

    — Sierra Gillis, MA, TLLP-D, PysD, Michigan School of Psychology

  • "I wish every budding scholar had someone like Carol as a mentor."

    — Olivia K. Richards, PhD, University of Michigan, School of Information

  • "If you have questions about how to design social media to be trauma-informed, she’s your person."

    — Nazanin Andalibi, PhD, Associate Professor, University of Michigan, School of Information

  • "This remarkable and knowledgeable woman gets “trauma” and understand the needs of clients in this space and the importance of trauma informed practice in the tech space."

    — Tracey Groombridge, Trauma Trainer, Lifeline Tasmania, Australia

QUESTIONS? LET’S CHAT.

Have questions or just want to chat? Reach out to schedule a free consultation with me.